Divas & Darlings

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A personal shopper is ready to help
you with your purchases
and answer any questions!
Divas and Darlings
 402-328-0512.
 
 
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RETURNS AND EXCHANGES

Returns and Exchanges

  • divas-darlings.com gladly accepts exchanges and returns.
  • If you are not satisfied with your purchase, you may return the merchandise with the original receipt, in brand new condition with all tags attached for a refund or exchange.  The refund amount is minus the original shipping.
  • The return must be made within 21 days of receipt.  We must receive the item back in our store within 21 days of receipt.  If returns are recieved after the 21 days of recipt, you will recieve store credit.
  • Shipping charges are non-refundable.  If you have received free shipping and the item is returned, the shipping cost will be deducted from your refund.
  • The cost of shipping an unwanted item back to us is your responsibility.
  • If you received a discount on your purchase, your refund amount will be adjusted accordingly.
  • Items bought on sale are considered a FINAL SALE.  There is no option for return or exchange.
  • No returns will be accepted for washed, worn, or soiled merchandise.  
  • When mailing your merchandise for return or exchange, please include a copy of the original receipt. Please mail the item to us in an insured or trackable method, in case the package is lost or misdirected.  We are not responsible for packages lost in transit. 
  • Please send the return package to:
    Divas & Darlings
    c/o Returns Dept.
    2801 Pine Lake Suite B
    Lincoln, NE 68516
  • Regarding exchanges, please email us with your request.  You will be charged when the new item ships out.  Exchanges are not eligible for free shipping.  There is a standard $5 charge for shipping of exchanged items.  You will receive a refund for the original item once it arrives back at our warehouse. 
  • Ordering By Phone If you have questions about styles or sizing, we welcome you to contact us at 402.328.0512.  We have many items in our retail stores that may not shown Online.
 
Thank you,
Divas & Darlings

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